Terumo
A new world standard in laboratory tube sealing
Realisation
Future-proof plan for continious growth
- A future omnichannel experience
- Ability to enable clients to always be operational and ready for growth
- A smooth interaction and processing of inquiries for various types of customers
Increased productivity in the laboratory
Terumo BCT wanted to update their T-Seal Tube Sealing Device with an emphasis on usability and efficiency. The new unit needed to take up as little work surface as possible and be quickly interconnected with multiple devices when needing to seal off numerous inline blood samples. This partnership led to a device that not only met these criteria but also boosted productivity in the lab environment and increased sales for Terumo BCT.
Our user-centered approach quickly helped us understand how the technician works in a busy lab and where the challenges lay trough the workflow.
A more intuitive and compact seal unit
A folding spacing leg can be used to place multiple sealing units next to each other at precise intervals to create different samples. Sizing down the T-SEAL II device allows closer placement for more sealed units, using up less workspace. Data and power can be shared between the units trough cable connections. This ensures that the sealing only happens at the optimum moment, limiting the risk of having a bad seal.
The T-SEAL II is focused on usability. By looking at the individual actions needed and distilling them down we were able to shave off time needed to create sealed blood samples. In a busy lab environment that can drastically increase productivity and decrease fatigue for the users. The simple, integrated, and elegant spacing solution was a revolution in the market and led to an increase in sales and market share for Terumo BCT.
“The unique design of the T-SEAL II has become the worldwide standard today”
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